Logging Out of Worker Application
When you've finished your shift, you must log out of the Worker Application.
|
●
|
You can only log out when you’re not interacting ("Interacting" or "Talking" shift status) with a customer in any of the channels. (It's recommended to change the shift status of all channels to Shift End before logging out). |
|
●
|
If you forget to log out, your Supervisor can log you out using the 'Team Management' page (see Signing Out Workers). |
|
➢
|
To log out of Worker Application: |
|
1.
|
Click your profile icon located on the top-right corner of the window, a drop-down menu appears: |